Shipping

Enjoy free standard shipping on all orders, delivered via postal services (7-15 business days). Need it faster? Upgrade to express DHL/FEDEX for $19.9 (4-7 days). Every package ships in 100% discreet packaging—no branding or content hints. Track your order in real-time from checkout to doorstep

Welcome to MinimalLatex. We are committed to delivering your orders accurately, in good condition, and always on time. Below are the details regarding our shipping policy, which includes options for both DHL and regular postal services.

General Information

All orders are processed within 1-2 weeks. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

We offer two shipping methods to meet your needs:
  • DHL Express/FedEx Express Shipping:
    • Cost: $19.90 per order.
    • Estimated delivery time: 4-7 business days.
    • Free shipping for orders over $300.
  • Standard Postal Service:
    • Cost: Free.
    • Estimated delivery time: 7-15 business days.
    • Due to policy changes, this service is currently only available to customers in the UK.
Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

MinimalLatex is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

MinimalLatex is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship worldwide. Shipping charges and available service will vary based on package weight and country of destination. Please note that delivery delays can occasionally occur when shipping internationally.

Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order. Visit MinimalLatex Delivery and Returns for more details.

Repairs Policy

Our Repairs Policy outlines the options and procedures for repairing your MinimalLatex products. For detailed information on our repair services, please visit MinimalLatex Repairs Policy for more details.